Category: Performance Improvement

The Joy of Emotions – Be a Listener, Not a Fixer

I’ve happily been pursuing and trying to maintain happiness for much of my life. I’m definitely a glass-half-full kind of person. While I consider myself a good listener, I have to admit that in the past I didn’t necessarily listen to the grumblings of others when they were unhappy. I self-acknowledged that they were unhappy, but I never really listened to the reason why they were unhappy. Instead, I put blinders on and just wanted to fix the situation so they could be happy again.

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Make Learning a Process, Not an Event, Through Proper Transfer

I think it’s safe to say that at one time or another, all of us have probably been in a situation where we’ve created a really “great” training program, and the training just doesn’t stick. We end up asking ourselves, “What could I have done differently to ensure my learners effectively applied their new skills and knowledge on their jobs?”

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Behavior – It’s As Easy As A-B-C!

Over time all of us in the learning industry are introduced to countless models, processes, theories, and practices related to Human Performance Improvement.Some stand the test of time, and some are discarded almost as quickly as they’re learned. When we’re introduced to new concepts, we all have a tendency to compare them to things we already know or believe to be true because of our education or our experience.

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